About OmniserveInfotech
Dialers, custom software, WhatsApp automation, cloud and AI agents — practical tech, honest pricing, human support.
A small team with big ownership.
We started in 2016 in Ghaziabad with one simple belief — small and mid-size businesses deserve the same quality of technology as big enterprises, without the enterprise price tag.
Today our dialers power telecalling floors, our CRMs run hospitals, schools and loan agencies, our WhatsApp automation handles lakhs of messages — and our AI agents are just getting started.
OmniserveInfotechDigital Solutions HubWhat Drives Us To Build Better
Six principles behind every project we ship — honesty in pricing, ownership in delivery, quality in code, speed in execution, clarity in communication, and support that stays long after launch.
Affordable, reliable technology for every growing business — no overpriced quotes, no confusing jargon.
To be the most trusted digital partner for SMEs in India — the first name businesses call when they want to grow.
Transparency in pricing, ownership of delivery and long-term support after launch. Relationships over transactions.
Developers, designers and support engineers who ship fast and pick up the phone when you call.
CRM, dialer, e-commerce, WhatsApp automation and cloud deliveries since 2016 — 500+ projects and counting.
Real human support on phone, WhatsApp and email — in Hindi and English, Mon–Sat.
The partner clients never ever leave us.
Anyone can build software. We stay after launch, answer the phone and treat your money like our own. From your first demo to your thousandth customer, one dedicated team walks with you — planning, building, supporting and scaling, year after year. No hidden charges, no disappearing vendors, no confusing tech talk — just honest work that keeps bringing customers back to you.
Talk To Us View WorkLoved by teams
that live on targets.
“Talk time per agent doubled in the first month. The predictive pacing is scary good — no idle time at all.”
Arjun MehtaSales Head, PNB Housing“Live monitoring and call recordings fixed our quality issues. CSAT is up 28% since we switched.”
Priya SharmaSupport Lead, HDFC Bank“CRM sync plus auto-follow-ups means zero lead leakage. Every campaign is now fully trackable.”
Karan SinghMarketing Manager, Sonalika“DNC scrubbing plus Hindi IVR solved our compliance headache. Agent productivity is up 40% in 2 weeks.”
Sneha IyerOperations Manager, ICICI Bank“Go-live in 7 days was real. Click-to-call from CRM doubled our site visits without adding a single agent.”
Aditya PatelGrowth Head, Zomato“WhatsApp broadcasts get us 4x more responses than SMS. Festive campaigns now sell out in hours.”
Neha BansalOperations Head, Payscribe“Loan CRM tracks every lead from call to disbursal. Our DSA team finally works as one unit.”
Amit KumarDirector, Rupee100“Their HRMS ended our Excel chaos. Attendance and payroll day takes minutes now, not days.”
Kavya ReddyHR Manager, TechServe“Appointment reminders on WhatsApp cut our no-shows by half. Patients genuinely love it.”
Pooja SinghClinic Owner, SmileCare“My online store went live in 10 days. Orders, payments and delivery — everything just works.”
Ritu MalhotraBoutique Owner, RituWear“Talk time per agent doubled in the first month. The predictive pacing is scary good — no idle time at all.”
Arjun MehtaSales Head, PNB Housing“Live monitoring and call recordings fixed our quality issues. CSAT is up 28% since we switched.”
Priya SharmaSupport Lead, HDFC Bank“CRM sync plus auto-follow-ups means zero lead leakage. Every campaign is now fully trackable.”
Karan SinghMarketing Manager, Sonalika“DNC scrubbing plus Hindi IVR solved our compliance headache. Agent productivity is up 40% in 2 weeks.”
Sneha IyerOperations Manager, ICICI Bank“Go-live in 7 days was real. Click-to-call from CRM doubled our site visits without adding a single agent.”
Aditya PatelGrowth Head, Zomato“WhatsApp broadcasts get us 4x more responses than SMS. Festive campaigns now sell out in hours.”
Neha BansalOperations Head, Payscribe“Loan CRM tracks every lead from call to disbursal. Our DSA team finally works as one unit.”
Amit KumarDirector, Rupee100“Their HRMS ended our Excel chaos. Attendance and payroll day takes minutes now, not days.”
Kavya ReddyHR Manager, TechServe“Appointment reminders on WhatsApp cut our no-shows by half. Patients genuinely love it.”
Pooja SinghClinic Owner, SmileCare“My online store went live in 10 days. Orders, payments and delivery — everything just works.”
Ritu MalhotraBoutique Owner, RituWearLoved by 500+ happy customers with 9 live products and counting.
Our Journey Of Growth Built On Trust
From a two-person setup to 500+ clients across India, every year taught us something new about technology, trust, and delivering true business growth on time.
The Beginning
Started in Ghaziabad with websites and custom software for local businesses. Two people, one laptop each, and a promise of honest work.
First 50 Clients
Word of mouth kicked in — 50 local businesses onboard in year one. Team grew to six builders.
Products Take Off
Launched our CRM and dialer solutions — 100+ telecalling teams came onboard. Our first product crossed 50 paying clients in year one.
Work-From-Home Boom
Lockdown hit — our cloud dialers kept 80+ teams calling from home. Support went 7 days a week.
Automation Era
WhatsApp automation, cloud hosting and e-commerce platforms added to the stack. Client count crossed 300 across 12+ industries.
Meta Verified Partner
Official WhatsApp Business API partner. Lakhs of messages flowing monthly for 400+ brands.
AI Forward
AI agents for sales, support and voice — taking 500+ clients into the future. The next chapter is smarter, faster, fully automated.